![]() “This in itself should give IT decision makers more confidence in how these two companies conduct their business, and in their capacity to address security and reliability issues. Their competitors’ lack of transparency means that it is only possible to compare Slack’s performance with Atlassian, the provider of HipChat and Stride, which also provides data on availability. Many people on Twitter are voicing their frustrations with not being able to access their Slack. Search: Is Slack Down Right Now Brian Dunlop. “Unlike their competition, they have a policy of transparency and are very open about security or downtime incidents,” he said. Slacks official Twitter page sent out a tweet, announcing that theyre 'working on getting things back to normal with top priority.' January 9, 2018. In order to improve its response to outages, Slack has been building out its safety engineering team, according to Reuters, and will use a method known as “chaos engineering” to test its systems by simulating failures on its infrastructure.Īs the “pioneer” in the team collaboration market, said Castañón-Martínez, Slack faces more scrutiny than its rivals, despite providing users with more information about availability of its services. “We’ve reached the point where 99.8% uptime isn’t good enough for us anymore - and cloud services and the vendors ‘behind the scenes’ - have noticed that and are taking action to meet our rising expectations,” Kurtzman said. Wayne Kurtzman, a research director at IDC, said that Slack, like other vendors, is working to ensure availability meets the levels demanded by users. Slack users have experienced problems on five days during 2018, according to the company’s status calendar. ![]() Please see the Slack Status page for the latest information. We worked as quickly as possible to bring Slack back to normal for everyone, and we are continuing to investigate the cause of this issue. A spokesperson said: “On June 27th between 6:33am and 9:49am PT Slack experienced an outage where people could not connect to their workspace. Slack did not provide Computerworld with further details of the cause of the outage, or the number of users affected. “On the positive side, this signals that Slack has been successful in permeating the enterprise, and team collaboration tools are rapidly becoming a core productivity tool, alongside email and calendar,” he said. Here are details about this glitch from the status page. But the status page still reports at the time of writing this post: Troubles with Google Calendar, Outlook Calendar, and email notifications apps cannot yet be integrated via the API. High expectations for service availability, he added, mean that every downtime incident will be perceived as a “serious disruption.” Various media outlets are indeed reporting that Slack is working again. “For individuals and organizations using team collaboration tools such as Slack, real-time communications have become ubiquitous and second nature to their work,” said Raúl Castañón-Martínez, a senior analyst at 451 Research. Slack has 8 million daily active users, according to the company’s latest stats, including 3 million paid customers.
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